Last updated: 26 October 2026.
Data controller
Au Naturel, SASU, 5 rue Picot, 83000 Toulon, France, SIREN 901 303 362. Contact: contact@anazwina.com.
Data we collect
- Identity and contact details: first and last name, shipping and billing addresses, e-mail, phone number (optional).
- Orders: products purchased, amounts, history.
- Payment: processed directly by Stripe; we do not store any card data.
- Browsing: IP address, pages viewed, cookies (according to your choices).
Purposes and legal bases
- Processing and delivering your orders, customer service (performance of the contract).
- Meeting our accounting and tax obligations (legal obligation).
- Preventing fraud and securing the website (legitimate interest).
- Sending our newsletter and offers (consent, which you can withdraw at any time).
- Measuring website traffic (consent).
Recipients
Your data is intended for Au Naturel and its service providers, solely for the purposes above: hosting (Hostinger), payment (Stripe), carriers (La Poste/Colissimo, DHL), e-mailing (Mailchimp). Some providers may be located outside the European Union; such transfers are covered by appropriate safeguards (European Commission standard contractual clauses).
Retention periods
- Customer data: 3 years after the last order.
- Invoices and accounting records: 10 years.
- Newsletter subscribers: 3 years after the last contact or until unsubscription.
- Cookies: 13 months maximum.
Your rights
You have the right to access, rectify, erase, restrict, object to and port your data, and to withdraw your consent at any time. Write to us at contact@anazwina.com. You may also lodge a complaint with the CNIL (www.cnil.fr) or with the data protection authority of your country.
Cookies
Cookies required for the website to work (cart, login) are set without consent. Other cookies (analytics, marketing) are only set with your consent, which you can change at any time via the cookie banner.